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Privacy Policy

Privacy Policy for SkyBlueDot

1. Introduction

At SkyBlueDot (“we,” “us,” “our”), accessible via skybluedot.com, we are fully committed to safeguarding the privacy and personal data of our users and visitors. Your trust is of utmost importance, and we take the responsibility of handling your personal data with transparency, security, and integrity. This Privacy Policy has been designed to uphold the highest standards of international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring full transparency in how we collect, use, store, and disclose personal information.

2. Scope and Data Controller

This Privacy Policy applies to all personal information collected through your use of skybluedot.com, whether accessed via desktop, mobile, or other devices. SkyBlueDot operates as the Data Controller and determines the purposes and means of the processing of personal data under applicable data protection laws.

For all privacy-related queries, you may contact us at [email protected].

3. Categories of Personal Data We Process

We process the following categories of personal data, depending on your interaction with the site:

a. Usage Data
Includes data such as your IP address, browser type, device identifiers, access times, referring URLs, and navigation paths. These are collected automatically when you visit skybluedot.com to enhance system security and optimize user experience.

b. Account Data
Includes information you provide when creating an account such as your full name, mailing address, email address, and telephone number.

c. Profile Data
Includes details such as your preferences, purchase history, browsing behavior, and other user input provided to personalize your experience.

d. Communication Data
Includes data obtained through customer support interactions, email correspondence, contact form submissions, and other forms of communication with us.

e. Technical Data
Includes data about your operating system, device model, browser configuration, screen resolution, and system settings necessary to ensure compatibility and performance.

f. Transaction Data
Includes information related to product or service purchases, including payment details (processed via third-party providers), delivery addresses, and billing summaries.

g. Preference Data
Includes your opt-in preferences for marketing communications, newsletter subscriptions, product interest indications, and other consent-based interactions.

4. Legal Bases for Processing

Under the GDPR, our legal bases for processing your personal data include:

– Consent: where you have provided specific permission (e.g. marketing emails).
– Contractual Necessity: where processing is required to fulfill a contract with you, such as delivering products or services.
– Legitimate Interests: where processing enables us to enhance user experience, prevent fraud, or conduct analytics, provided such interests are not overridden by your rights.
– Legal Obligation: where processing is necessary to comply with applicable law.

Under the CCPA, your personal data may be used solely as disclosed in this policy and you maintain the right to opt out of the sale of your personal data, if applicable.

5. Your Rights

Subject to your location and applicable law, you may exercise the following rights:

– Right of Access: You have the right to confirm whether we hold personal data about you and to obtain a copy.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): Under certain circumstances, you may request the deletion of your personal data.
– Right to Restriction: You may request the limitation of processing of your personal data under specific conditions.
– Right to Data Portability: You can request a machine-readable copy of your personal data to transfer to another controller, when applicable.
– Right to Object: You can object to processing based on legitimate interests or for direct marketing at any time.
– California Rights (CCPA): California residents also have the right to know what personal information is collected, the sources, the purposes, categories of third parties shared with, and to request deletion or opt out of certain uses.

To exercise any of these rights, please contact [email protected].

6. Security Measures

SkyBlueDot implements strict organizational and technical measures designed to protect your personal data:

– Encryption protocols (including SSL/TLS) for secure data transmission.
– Role-based access controls and authentication to limit internal access.
– Regularly maintained backups and disaster recovery protocols.
– Staff training and confidentiality agreements to ensure compliance with privacy standards.

While no data transmission over the Internet can be guaranteed 100% secure, we take all reasonable steps to protect the data entrusted to us.

7. International Data Transfers

If data is transferred outside of your country or the European Economic Area (EEA), such transfers are secured through:

– Standard Contractual Clauses approved by the European Commission
– Legally recognized adequacy decisions
– Technical safeguards and supplementary measures to ensure equivalent protection

We ensure that international transfers comply with relevant legal and data sovereignty requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, subject to legal, regulatory, and contractual requirements. Typical retention periods include:

– Account Data: Until account deletion or for 6 years after last activity
– Transaction Data: As required for auditing and regulatory compliance, usually 7 years
– Technical and Usage Data: Up to 12 months for performance analytics
– Communication Data: Retained for 24 months for service history
– Marketing Consent: Retained until withdrawn or no longer relevant

Once data is no longer necessary or required to be retained, it will be securely deleted or anonymized.

9. Cookie Policy

SkyBlueDot uses cookies and similar technologies on skybluedot.com to enhance functionality and personalize content. We categorize our cookies as follows:

– Essential Cookies: Necessary for core website functionality and security. Cannot be disabled.
– Functional Cookies: Support enhanced features like remembering login sessions and user preferences.
– Analytics Cookies: Allow analysis of website usage and user activity for improvement.
– Performance Cookies: Facilitate consistent performance and speed of the site across different devices and browsers.

Third-party cookies may also be used with partners to measure marketing effectiveness, always subject to your consent where required.

10. Cookie Management and Compliance

Upon your first visit, and periodically thereafter, you will be presented with a cookie consent banner compliant with GDPR and CCPA requirements. You can manage your cookie preferences at any time through the website’s cookie settings.

Depending on your device and browser, you may also block or delete cookies via browser settings. Disabling certain cookies may affect site functionality.

11. Children’s Privacy

SkyBlueDot does not knowingly collect or solicit personal information from children under the age of 13. If we discover that personal data from a child under 13 has been collected without verifiable parental consent, we will promptly delete such information. If you believe a minor has provided us with personal data, please contact us at [email protected].

12. Changes to This Policy

We reserve the right to revise or amend this Privacy Policy at any time. Material changes will be communicated via the website or, where applicable, by direct contact. Please review this policy regularly to remain informed about how your data is protected.

13. Contact Information

If you have questions, concerns, or wish to exercise your data rights, please contact us at:

SkyBlueDot
Email: [email protected]
Website: https://skybluedot.com

Commitment to Compliance

SkyBlueDot is committed to maintaining the security and privacy of your personal data in full accordance with relevant legal requirements. For questions or concerns about this policy or our data handling practices, please reach out to [email protected].